Salesforce Development & Customization Services Lancaster, PA

Salesforce has long been a leader in customer relationship management (CRM) solutions, with two main user interfaces: Salesforce Classic and Salesforce Lightning. Both platforms offer robust features, but each has its distinct advantages and limitations. The leaders in Salesforce development and customization services in Lancaster, PA with LaunchDM can help you determine which one is best for your company. The following is a look at some of the significant differences between the two.

Overview of Salesforce Classic

Salesforce Classic is the original user interface (UI) that has been in use since Salesforce’s inception. It provides a straightforward, no-frills experience that many users have grown accustomed to over the years. Classic offers all the core functionalities that Salesforce users expect, including account management, reporting, and analytics.

Strengths of Salesforce Classic

• Familiarity: Many long-time Salesforce users are comfortable with the Classic interface, making it easier for teams to navigate without additional training.
• Broad compatibility: Classic is compatible with many older Salesforce apps and integrations, reducing the need for significant changes to existing systems.
• Lower learning curve: For businesses that do not require advanced customization or new features, Classic offers a stable and predictable environment.

Limitations

• Outdated UI: Compared to Lightning, the Classic UI feels outdated and lacks the modern design elements that enhance user experience.
• Limited customization: While Classic offers essential customization options, it lacks the advanced capabilities and flexibility of Lightning.
• No new features: Salesforce is no longer adding new features to Classic, focusing all future developments on the Lightning platform.

Overview of Salesforce Lightning

Salesforce Lightning is the more modern interface introduced by Salesforce to offer a more intuitive, visually appealing and customizable experience. It includes a range of new features designed to improve productivity, enhance reporting, and provide a better overall user experience.

Advantages of Salesforce Lightning

• Enhanced user interface: Lightning’s modern and visually appealing interface provides a more engaging experience for users, making it easier to navigate and use.
• Increased productivity: Lightning includes tools like the Lightning App Builder, which allows users to customize their workspaces and streamline workflows without needing extensive coding knowledge.
• Advanced features: It also provides access to Einstein AI, which offers predictive analytics, as well as other new features that are not available in Classic.
• Future-proofing: Since Salesforce is focusing its development efforts on Lightning, choosing this platform ensures that your business will have access to the latest features and improvements.

Challenges

• Steeper learning curve: For teams familiar with Classic, transitioning to Lightning can require significant training and adjustment.
• Compatibility issues: Some older apps and integrations may not work seamlessly with Lightning, necessitating upgrades or replacements.

Deciding Which is Right for Your Business

Before making a decision, consider your business’s current needs. If you don’t require the advanced features offered by Lightning, Classic may be the simplest option. However, if you’re looking to leverage new tools and features that can enhance productivity and future-proof your business, investing in Lightning may be the better choice.

Considering the Future

Think about your long-term goals and how Salesforce fits into them. Since Salesforce is focusing its future development on Lightning, this platform now may save you from more significant challenges down the road as Classic becomes increasingly outdated.

Training and Implementation

If you decide to transition to Lightning, ensure that your team is adequately trained and supported during the transition. Proper planning and a phased approach can help mitigate the challenges associated with moving from Classic to Lightning.

Speak with a LaunchDM expert in Salesforce development and customization services in Lancaster, PA for more information. You can use our online contact form to get in touch, or you can call 610-898-1330.