When it comes to mobile app development services in Lancaster, Pennsylvania – LaunchDM can provide the expertise you need for both customer-centered apps and enterprise mobile apps that provide for better collaboration, increased productivity, and improved marketing for your products and services.
Regardless of your size or industry, without mobilizing your business you may be missing out on opportunities to deliver extra value to consumers or to your workforce, wherever they are located.
Here are several excellent reasons to consider developing a mobile app for your business:
- Go To Your Customers
Why force your customers to use a PC in order to buy your products or interact with your business via your website? Go to them instead. A mobile app allows them to buy quickly from wherever they are and instantly get the information they need, such as phone number, business hours, directions, menus, maps, sales events, etc. Building a mobile app for your business also helps you attract new leads, making it easy for people to find you.
- Mobilize Your Employees
Today’s mobile-generation workforce is helping to improve the modern work environment because they prefer to work whenever and wherever they want on the mobile device they choose using apps. Mobile apps provide employees with instant access to their calendars, scheduled appointments, financial information, client data, documents and forms, etc. Well-designed Salesforce apps, for example, encourage your mobile staff to become more efficient on the go, and to share content, expertise and knowledge across teams and networks.
- Improve Customer Service
If your customers and clients have to sit on hold waiting for the next agent to answer their question or resolve their problem, they may go elsewhere. Mobile apps provide a better user experience and may even lower the volume of calls to your customer support center. They also make it much faster for users to communicate with you. Speed is crucial because 57% of customers indicate that they’ll abandon your site if the pages take more than 3 seconds to load.
- Add Value
Mobile applications improve the likelihood that your current customers will become repeat customers. But providing valuable information your business—whether that means recipes, travel advice, or tips for fixing a clogged drain—an app can help customers recognize your business as a knowledgeable authority in your industry. Keeping your audience engaged has never been easier.
- Help Them Find You
If you’re in a non-digital business – a plumber, for example – a mobile app that allows homeowners to get a quick quote can help you land new customers who are looking for answers or services that they can’t get as easily from one of your competitors. Likewise, if you have a well-known burger joint with lots of loyal customers, expand your reach to random travelers passing through town who may need a great burger and fries right this minute.
The increase in smartphone users (expected to reach 1.75 billion by the end of 2014) only means that more and more businesses will be creating their own mobile apps. At LaunchDM, we can help you discover that mobile apps can do a lot more than simply sell products or services. Get in touch with us when you’re ready to explore the amazing potential of mobile app development in Lancaster.