Salesforce is the most popular customer relationship management (CRM) software in the world. LaunchDM offers application development for the Salesforce ecosystem and for our customers in NYC and around the world who use it to manage their sales and business data.
At LaunchDM, we work with Salesforce’s outstanding in-house team and partner ecosystem nearly every day, and are pleased to have made a contribution to their growth and reputation during most of the last decade.
We’ve been delivering innovative solutions for the Web since 1997 and have a proven track record for delivering Salesforce.com mobile sales tools, customer/partner portals, customized applications, tablet/mobile app development, and both B2B and B2C ecommerce solutions.
We understand the platform inside out and can help you customize your existing application or integrate it with 3rd party apps to make positive changes in your sales process. Instead of changing the way you do business to adapt to your Salesforce application, we can expand its functionality and adapt it to your unique needs.
Our extensive experience in extending and customizing Salesforce has enabled us to develop some powerful applications for clients such as C.H. Briggs, one of the largest specialty building materials distributors on the East Coast, Molson Coors and Penske Truck Rental.
Here are just a few of the things we can do with apps to help your business accomplish its goals:
- Expand sales/marketing with mobile sales aids
- Automate functions unique to your business
- Automate lead escalation and sales tasks
- Modernize applications across various technologies
- Integrate legacy systems and platforms
- Develop custom reports and dashboards
- Enhance customer service capabilities
- Diagnose, cleanse and optimize data
- Develop a security plan
- Plan for data lifecycle management
- Assess your requirements for the future
Mobile Sales Aid
We’ve recently developed a Mobile Sales Aid (MSA) application which can integrate all of the content from your Salesforce.com Content library, put up-to-date sales materials in the hands of your field sales team, and enable them to place orders on the fly from an iPad.
The application can store and access all sorts of data from most CRM (Customer Relationship Management) software and data sharing systems and is available for iOS or Android. It can also run completely offline when there’s no Internet connection, as long as it’s regularly synched.
With the proliferation of smartphones and iPads today, your customers, distributors, prospects and vendors will expect to connect with you whenever and wherever they want. We will make certain they do.
In business today, you can’t afford to have your staff spend hours hunting for leads, researching accounts, and calling wrong numbers. Salesforce is trusted by more than 100,000 global customers. The company is ranked by Forbes magazine as the most innovative company in America and is #8 on Fortune magazine’s list of the 100 Best Companies to Work For in 2015.
When you need expert Salesforce application development to accommodate the unique processes and workflows of your business in NYC, LaunchDM can help you drive dramatic improvements in responsiveness and efficiency. Give us a call today to find out what we can do!